Cancellation / Rescheduling Policy

If you must cancel or reschedule your appointment, please do so at least 24 HOURS before your appointment to avoid a cancellation fee. All appointment cancellations must be made and confirmed via telephone or text message. Appointment cancellations through email or social media are not accepted.

We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text or email. Please honor your appointment. If you must cancel or reschedule, please do so at least 24 hours before your appointment to avoid a cancellation fee. If cancelling/rescheduling for individual or group appointments lasting more than 1 hour, please do so at least 48 hours before the scheduled appointment to avoid a cancellation fee.

● If you are more than 15 minutes late, we will have to reschedule your appointment for a fee of $25.

●A Non-Refundable Fee is required for select services and is due at time of booking.

●A fee of 50%of the service will be charged to the credit card on file for each appointment that is cancelled/rescheduled less than 24 hours before the appointment.

●Clients who have previously no-showed for appointments will be asked to pre-pay 100% of the scheduled service when booking future appointments.